Warren Dawson has lived in one of RUPCO Inc.'s apartment communities in Kingston, New York, for three years. Before that, he was homeless for some time in South Carolina, he says. He stayed in shelters and in parks. He eventually went north to New York for a funeral and decided to stay to be closer to family. That's when he entered a shelter program for veterans, qualifying through his service in the National Guard and the U.S. Army.

Creative placemaking, or placekeeping, is essentially a resiliency tool. Normally in discussions of placemaking or placekeeping, the stress or disturbance communities face have to do with economic factors, like displacement due to shifting development, or sometimes even environmental factors. In 2020, placekeeping projects designed by organizations in the NeighborWorks cohort faced an unanticipated outlier: the COVID-19 pandemic. 

The residents who live in Lee House, a senior apartment building owned and operated by the Housing Assistance Program of Essex County (HAPEC), take care of each other. The building, an historic Port Henry hotel in Elizabethtown, New York, converted to affordable housing, has 25 residents who make sure their neighbors make it to doctor’s appointments or to the grocery store to pick up food or an extra container of wipes.

Susan M. Ifill has been NeighborWorks America's executive vice president and chief operating officer for just over a year now – and what a year it's been! She brought with her more than 35 years of nonprofit and private sector experience, most recently serving as CEO of Neighborhood Housing Services of New York City Inc., a NeighborWorks organization.

Rasheada Caldwell founded Let Me Be Great #44 in 2018 to honor the memory of her beloved son, Rasheed Baker. The young man was known for being patient and kind; for his ability to make people around him smile; and for his positivity.

Training isn't just a way to keep certifications current; it's a way to keep knowledge current. And as current events continue to create moving targets for affordable housing and community development professionals – with eviction moratoriums, unemployment, rental relief, and a kaleidoscope of grants and programs – housing counselors, educators and trainers need to keep up.

NeighborWorks network organizations say they are continuing to hear from residents interested in doing the financial education and credit repair that will help them on a path to buying new homes. But even before March turned to April, housing counselors say they were also receiving calls from residents who were worried about what was going to happen if. If they lost jobs. If they couldn't pay their rent or their mortgage as the COVID-19 virus forced businesses to shut down or scale back.

As they check to make sure their residents are safe, NeighborWorks network organizations are finding other, concrete ways to deal with issues that accompany social distancing and economic well-being in the wake of the COVID-19 virus. In Maine, Avesta Housing is looking at ways to keep senior citizens connected, while in New York, Asian Americans for Equality Inc. (AAFE), is moving quickly to help businesses harmed by racism and xenophobia.