Course Details

Resident Services are a powerful catalyst for building resident assets, and can contribute to the success of an affordable apartment property. Understand the various approaches to resident services, and determine outcomes and measures of success. Whether you currently have resident services, or are in the process of designing a program, learn about critical aspects of resident services delivery, including the nuts and bolts of program development, management, budgeting and evaluation. Understand how to implement and continuously improve programs that complement the goals of residents and the mission of your organization. Learn how to develop and optimize service-oriented community partnerships, and how to analyze programs based on return on investment filters. This course is appropriate for first-line supervisors and direct service practitioners. It is not intended for executive resident services personnel.

Course Length: 2 Days

Tuition: $770.0

Course counts toward a professional certificate (PCP): No